September 26, 10:00 – 11:30

LOCATION: Croese room

During the World of Industry, Technology & Science, we will focus on the importance of quality in the lab together with three experts. End users rely on the safety and quality of products and services. The risks for the end user are minimized by the combination of standards, the TIC sector that deals with testing, inspection and certification and the Accreditation Council.

In the seminar “Quality, why so important?” experts from KIWA, Lab-QAcademy and VSL will talk about the efforts that are made to achieve, control and guarantee the desired quality. They will delve deeper into the standardization, tell more about the components of the TIC sector and the correct calibration.

Program

Time Subject
10:00 – 10:30 Quality infrastructure Speaker: Ties Joosten, KIWA NV
10:30 – 11:00 Why does a laboratory need a quality management system? Speaker: Peter Kootstra, Lab-QAcademy
11:00 – 11:30 Quality assurance through traceable calibrations Speaker: Marcel Workamp, VSL

Quality infrastructure

The quality infrastructure consists of companies and organisations that are committed to the safety, reliability, quality and sustainability of products and services in various sectors. Through a coherent system of standardisation, testing, certification and supervision, they ensure that organisations and consumers can trust what they buy and use. The aim of the quality infrastructure is to contribute to the safety and quality of products and services and thus also to promote innovation.

The quality infrastructure has united as a platform. It works on its reputation with the aim of making the 'BV Nederland' better, safer and more sustainable. Testing, inspecting and certifying on the basis of standards can contribute to the realisation of social and economic tasks.

Speaker: Ties Joosten, KIWA NV

Why does a laboratory need a quality management system?

To demonstrate that the laboratory is competent, the laboratory can obtain accreditation. In the Netherlands, you must go to the Dutch Accreditation Council, a non-profit independent administrative body. What is the value of an RvA accreditation, in the Netherlands, in Europe and worldwide? Two accreditation standards apply to laboratories, the ISO/IEC 17025 for test and calibration laboratories and the ISO 15189, based on the ISO/IEC 17025, for medical laboratories.

Both standards are tough and boring and besides reading the mentioned requirements also have to be interpreted to the own organization. In general these tasks are assigned to the quality manager (“however named”) while the management of the laboratory should also know the content of the standard and be able to apply it. Principles can help with this, in other words: if you don't have a map, you need a compass. Principles replace blindly following the requirements of the standard with the understanding that ensures confidence in a system that should continuously deliver valid results. With knowledge of the principles the standard can be better interpreted and applied. This presentation will discuss the principles behind both standards and how these standards are structured.

Speaker: Peter Kootstra, Lab-QAcademy

Quality assurance through traceable calibrations

Traceably calibrated measuring instruments are crucial for the reliability and quality of measurements, and thus for fair trade and good healthcare. Moreover, traceably calibrated measuring instruments are often a requirement to meet quality standards, such as ISO 9001. But what is traceability? How is this provided in the Netherlands? And what do those terms on the calibration certificate actually mean? In this short introduction to the science of measurement, you will find out.

Speaker: Marcel Workamp, VSL

Program Quality

Date Subject Location
Wednesday September 25 10am – 11am Setting a course for quality, welcome on board Workshop Fleming seminar room hall 7
Thursday September 26 10.00 – 11.30 Quality, why is it important? Seminar Fleming seminar room hall 7
Thursday September 26 12.30 – 13.30 The impact of ISO standards on daily work Workshop Fleming seminar room hall 7

Exhibitors

FHI, federatie van technologiebranches
nl_NLNederlands